​1.    What types of wall decor products do you offer? 

​​We offer a wide range of luxury wall decor products, including framed prints, acrylic/plexiglass artworks, metal prints, canvas prints, paintings, wallpaper, mirrors, and several decorative items. Each piece is carefully selected to reflect style, sophistication, and artistic excellence.

2.    Are the wall decor pieces handmade or mass-produced? 

Our wall decor pieces are meticulously crafted by skilled artisans. We prioritize quality and craftsmanship, ensuring that each piece is created with attention to detail and artistic integrity.

3.    Can I customize the size, material, or colour of the wall decor? 

Yes, we understand the importance of customization. Depending on the specific piece, we may offer options for customization, such as choosing different sizes, materials, or color variations to suit your preferences and match your existing decor.

4.    How do I choose the right wall decor for my space? 

Selecting the right wall decor is crucial for creating a cohesive and luxurious ambiance. Our design consultants are available online to assist you in choosing the perfect pieces that complement your space. We consider factors such as your personal style, existing decor, and desired atmosphere to help you make an informed decision.

5.    What is the estimated delivery time for wall decor orders? 

Each product is custom made to ensure authenticity and quality therefor the estimated delivery time will vary for each product and dependent on factors such as customization requirements, your location, etc. We strive to provide accurate delivery estimates during the ordering process, and our customer support team can provide more specific information regarding your order.

6.    Do you offer international shipping? 

Yes, we do have production partners in the USA where artworks can be ordered and shipped from. Get in touch with us and we will direct you to the relevant site.

7.    What is your return and exchange policy? 

We want you to be completely satisfied with your wall decor purchase and we strive for excellence in all our products but because all the items are custom made on demand we unfortunately will not accept returns or exchanges unless the product has production defects. 

8.    Are the wall decor pieces ready to hang? 

Yes, our wall decor pieces are designed to be ready to hang upon arrival. They come with appropriate hanging hardware or instructions to ensure easy and secure installation.

9.   Do you provide professional installation services? 

Unfortunately not, our products come ready to hang to make the installation as easy as possible.

10.  How do I care for and maintain the wall decor pieces? 

Each wall decor piece may have specific care instructions based on its material and type. We provide care and maintenance guidelines in our blog so be sure to read up on it. These guidelines may include recommendations for cleaning, handling, and protecting the artwork.

11.  Can I request a personalized or commissioned piece? 

Yes, we welcome personalized and commissioned pieces to help you create a truly unique and tailored wall decor experience. Our team can work with you to understand your vision and collaborate with artists to bring your ideas to life.

12.  Do you offer any warranty or guarantee on the wall decor? 

We stand behind the quality of our wall decor pieces. Depending on the specific product, we may offer warranties or guarantees to ensure your satisfaction. Please refer to the product description or contact our customer support for more information.

13.  Can I request samples or swatches before making a purchase? 

While we do not offer samples or swatches of the actual wall decor pieces, we strive to provide high-resolution images and detailed descriptions to give you a clear idea of the product's appearance and quality. Wallpaper samples can be requested but it will be an additional fee together with courier/shipping cost.​​